Privacy Policy

Privacy Policy

We know that in this digital age, your privacy is important. This Privacy Policy reflects our commitment to protecting personal data and the choices we offer you regarding how your data is used. We welcome you to read more about how we keep your information safe, as well as how you can exercise your rights. In addition, our Privacy policy covers our treatment of data that may be personal to you.

  • ‍We will review, update, and amend these policies from time to time, consistent with our business needs and technology. We encourage you to check back periodically for new updates or changes. Your continued use of the service makes up for your acceptance of any change to this Privacy Policy. We are the data controller of your information. We handle and process all data on behalf of our customers
  • You may likewise decide not to give us “discretionary” Personal Data; however, please remember that without it, we will most likely be unable to provide you with the full scope of our administrations or with the best client experience when utilizing our Services.
  • This Privacy Policy (“Privacy Policy”) describes how CruiSea Inc. Will gather, use, and maintain your Personal Information on the CruiSea App and website. It will also explain your legal rights with respect to that information.
  • By using the CruiSea App or services, you confirm that you have read and understood this Privacy Policy and our Terms (together referred to herein as the “Agreement“). The Agreement governs the use of the cruisea.com and mobile application. CruiSea will collect, use, and maintain information consistent with the Agreement.
  • The app does use third-party services that may collect information used to identify you. Link to the privacy policy of third-party service providers used by the app.

Google Play Services Apple iOS

What private data do we collect from the people who visit our app?
When enlisting on our platform or using services as suitable, you could be approached to type in your name, email, age, or different subtleties to assist you with your experience.

When you create an account and use the Services, including through a third-party platform, we collect any data you provide directly, including:

  • Account Data: To use certain features (like Paid or unpaid Services), you need to create a user account. When you create or update your account, we collect and store the data you provide, like your email address, password, gender, and date of birth, and assign you a unique identifying number (“Account Data”).
  • Personal Data: Personal Data is information that can be used to identify you specifically, including your first name, last name, email, and information like your age, gender, or hometown. You consent to give us this information by providing it to us voluntarily on our mobile application. Your decision to disclose this data is entirely voluntary. You are under no obligation to provide this information, but your refusal may prevent you from accessing certain benefits from our platform.
  • Profile Data: You can also choose to provide profile information like a photo, website link, social media profiles, or other data. Your Profile Data will be publicly viewable by others.
    • To complete registration, you provide us with a real-time photo of your face, which is used internally for verification purposes only.
    • After your registration is complete, you can add additional information to your profile, including details about your interests, hobbies, background, etc. Some information you provide may be considered “sensitive” in certain jurisdictions, e.g., your religion, race, or sexual orientation. By choosing to provide this information, you consent to our processing of that information. You can also upload photos to your account. To add pictures, you may allow us to access your camera or photo album.
    • When you upload a profile picture, we collect data regarding your face to help find you matches.
    • We also process information as you interact with other users, including your chat messages with other users.
  • Contact information. An Authorized User is required to provide some contact information (e.g., an email address) when making an account on the Services.

Data About Your Accounts on Other Services:

  • We may obtain certain information through your social media or other online accounts if they are connected to your CruiSea account. If you login to via Facebook or another third-party platform or Service, we ask for your permission to access certain information about that other account. For example, depending on the platform or service, we may collect your name, profile picture, account ID number, login email address, location, the physical location of your access devices, gender, birthday, and list of friends or contacts.
  • Social Networking Data: We may access personal information from social networking sites and apps, including Facebook, Apple, Google, and Instagram, which may include your name, your social network username, location, email address, age, gender, and profile picture, and any other public information. If you do not want us to access this information, please go to the specific social networking site and change your privacy settings.
  • Mobile Device Data: If you use an App via a mobile device, we may collect information about your mobile device, including device ID, model and manufacturer, and location information.
  • Those platforms and services make information available to us through their APIs. The information we receive depends on what information you (via your privacy settings) or the platform or service decide to give us.
  • If you access or use our Services through a third-party platform or service, or click on any third-party links, the collection, use, and sharing of your data will also be subject to the privacy policies and other agreements of that third party.

How We Share Information
Because our goal is to assist you in making meaningful connections, the primary way in which users’ information is shared is with other users. Additionally, we share certain users’ information with service providers and partners who assist us in operating the services, as well as with legal authorities in certain circumstances. Continue reading to learn more about how your information is shared with others.

  • With other users
    When you voluntarily disclose information on the service, you share it with other users (including your public profile). Please be cautious with your information and only share content that you are comfortable with being publicly viewable, as neither you nor we have control over what others do with your information once it is shared.
    If you choose to restrict access to all or part of your profile or to specific content or information about you, your settings will apply.
  • With our service providers and partners
    Third parties assist us in operating and improving our services. These third parties provide us with a variety of services, including data hosting and maintenance, analytics, customer service, marketing, advertising, payment processing, and security operations.
    Additionally, we may share information with partners who distribute our services and assist us in advertising them. For example, we may share limited information about you with advertising partners in a hashed, non-human readable form.
    Prior to engaging any service provider or collaborating with any partner, we conduct a thorough vetting process. All of our service providers and partners are required to sign confidentiality agreements.
  • For corporate transactions
    We may transfer your information if we are involved in a merger, sale, acquisition, divestiture, restructuring, reorganization, dissolution, bankruptcy, or other change in ownership or control, whether in whole or in part.
  • When required by law
    We may disclose your information if we believe it is reasonably necessary to do so in order to comply with a legal process, such as a court order, subpoena or search warrant, government/law enforcement investigation, or other legal requirements; (ii) to assist in the prevention or detection of crime (subject to applicable law in each case); or (iii) to protect the safety of any person.
  • To enforce legal rights
    Additionally, we may share information: I to the extent that disclosure would mitigate our liability in the event of an actual or threatened lawsuit; (ii) as necessary to protect our legal rights and the legal rights of our users, business partners, or other interested parties; (iii) to enforce our agreements with you; and (iv) to investigate, prevent, or take other action regarding illegal activity, suspected fraud, or other wrongdoing.
  • With your consent or at your request
    We may obtain your consent before disclosing your information to third parties. In such cases, we will make it abundantly clear why we are sharing the information.
    We may use and share non-personal information (information that does not directly identify you, such as device information, aggregate demographic data, aggregate behavioral data, and de-identified geolocation) as well as personal information in hashed, non-human readable form in any of the circumstances. Additionally, we may share this information with other businesses and third parties (particularly advertisers) in order to develop and deliver targeted advertising on our services and on third-party websites or applications, as well as to analyze and report on the advertising you see. We may combine this information with additional non-personal information or personal information collected from other sources in a hashed, non-human readable form.

We will not collect additional categories of Personal Data or use the Personal Data we collected for materially different, unrelated, or incompatible purposes without providing you notice.
As noted in the list above, we may communicate with you if you’ve provided us with the means to do so. For example, if you’ve given us your email address, we may send you promotional email offers or email you about your use of the Services. Also, we may receive a confirmation when you open an email from us, which helps us improve our services. If you do not want to receive communications from us, please indicate your preference by emailing us at support@cruisea.com.

How we use cookies
We use cookies and similar technologies for several purposes, depending on the context or service, including:

  • Recognize you if you sign in to use our offerings. This allows us to provide you with recommendations, display personalized content, and provide other customized features and services.
  • We are keeping track of your specified preferences. This allows us to honor your likes and dislikes, such as your language and configuration preferences.
  • Detecting and preventing fraudulent activity and improving security.
  • We are conducting research and diagnostics to improve our offerings.
  • Reporting allows us to measure and analyze the performance of our offerings.

First-party cookies

  • Strictly Necessary Cookies: These cookies are necessary for the website to function and cannot be switched off in our systems. They are often set in response to actions made by you, which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.
  • Functional cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by third-party providers whose services we have added to our pages or by us.
  • Performance cookies: These cookies allow us to count visits and traffic sources to measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site.
  • Targeting cookies: These cookies may be set through our site and used to build a profile of your interests and show you relevant adverts on other sites.

Third-party cookies
In addition to our cookies, we may also use various third-party cookies to report usage statistics of the Service, deliver advertisements on and through the service, and so on. These cookies may be set through our site by our advertising partners. Those companies may use them to build a profile of your interests and show you relevant adverts on other sites.

What are your choices regarding cookies?
Cookie Preferences on the website: Our cookies allow you to take advantage of some essential and useful features. Blocking some types of cookies may impact your experience of our sites. You can change your cookie preferences at any time by clicking ‘Cookie Preferences in the footer of the website.

Browser settings: You can also manage browser cookies through your browser settings. The ‘Help’ feature on most browsers will tell you how to remove cookies from your device, prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, how to disable cookies, and when cookies will expire. Check the support site for your browser to understand the privacy settings available to you. If you block or reject some of our cookies through your browser’s settings, you might not be able to use certain offerings that require you to sign in to an account, and some features and services may not work. You might also have to manually adjust your preferences or settings every time you visit our website.

California Consumer Rights
The California Consumer Privacy Act provides specific rights to those who live in California. If you are a California-based consumer, as that term is defined under California law, this section shall apply in addition to all other applicable rights and information contained in this Statement.

  • You have the right to request that we provide you with information about what personal information we collect, use, and disclose.
  • You have the right to request that we delete the personal information we, or our service providers, store about you.
  • We will not discriminate or retaliate against you if you elect to exercise any rights under this section of our Privacy Statement.
  • You may request that we not sell your personal information. As noted above, we do not sell your personal information, and we only share your personal information with third parties, as described in this Statement.
  • You have the right to designate an authorized agent to make a request on your behalf. Please see the Identity Verification Requirement below for information on our process for verifying that we have received a legally valid request.
  • If you are a California consumer and have additional questions based on this section of our Privacy Statement or wish to submit a request to request that we not share your information with third parties, please contact us by email or through the contact us page.
  • See more at https://consumercal.org/about-cfc/cfc-education-foundation/california-online-privacy-protection-act-caloppa-3/

According to caloppa, we agree to the following:

  • Users can visit our website and app anonymously.
  • You’ll be notified of any ONLINE PRIVACY POLICY changes via email

Coppa (children online privacy protection action)

With regards to the assortment of private information from children under the age of 13 years, the Children’s Online Privacy Protection Act (COPPA) puts parents in charge. The Federal Trade Commission, United States’ consumer safety firm, enforces the COPPA Guideline, which spells out what providers of Apps and online services should do to safeguard children’s privatizes and security online. For more details, Click Here or below link

https://www.ftc.gov/enforcement/rules/rulemaking-regulatory-reform-proceedings/childrens-online-privacy-protection-rule

Coppa (children online privacy protection action)
With regards to the assortment of private information from children under the age of 13 years, the Children’s Online Privacy Protection Act (COPPA) puts parents in charge. The Federal Trade Commission, United States’ consumer safety firm, enforces the COPPA Guideline, which spells out what providers of Apps and online services should do to safeguard children’s privatizes and security online. For more details, Click Here or below link

https://www.ftc.gov/enforcement/rules/rulemaking-regulatory-reform-proceedings/childrens-online-privacy-protection-rule

GDPR-Customer data processing appendix:
Customer Data” means any personal data that CruiSea processes on behalf of customers via the Services, as more particularly described in this DPA.

“Data Protection Laws” means all data protection laws and regulations applicable to a party’s processing of Customer Data under the Agreement, including, where applicable, EU Data Protection Law and Non-EU Data Protection Laws.

GDPR-EU data protection law
“EU Data Protection Law” means all data protection laws and regulations applicable to Europe, including (i) Regulation 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation) (“GDPR “); (ii) Directive 2002/58/EC concerning the processing of personal data and the protection of privacy in the electronic communications sector; (iii) applicable national implementations of (i) and (ii); and (iv) in respect of the United Kingdom (“UK “) any applicable national legislation that replaces or converts in domestic law the GDPR or any other law relating to data and privacy as a consequence of the UK leaving the European Union.

“Europe” means, for the purposes of this DPA, the European Union, the European Economic Area and/or their member states, Switzerland, and the United Kingdom.

“Non-EU Data Protection Laws” means the California Consumer Privacy Act (“CCPA”); the Canadian Personal Information Protection and Electronic Documents Act (“PIPEDA”); and the Brazilian General Data Protection Law (“LGPD “), Federal Law no. 13,709/2018.

“SCCs” means the standard contractual clauses for processors as approved by the European Commission or Swiss Federal Data Protection Authority (as applicable), which shall be applied only to transfers of Customer Data from the European Union.

“Sensitive Data” means (a) social security number, passport number, driver’s license number, or similar identifier (or any portion thereof); (b) credit or debit card number (other than the truncated (last four digits) of a credit or debit card); (c) employment, financial, genetic, biometric or health information; (d) racial, ethnic, political or religious affiliation, trade union membership, or information about sexual life or sexual orientation; (e) account passwords; or (f) other information that falls within the definition of “special categories of data” under applicable Data Protection Laws.

“Services Data” means any data relating to the Customer’s use, support, and/or operation of the Services, including information relating to volumes, activity logs, frequencies, bounce rates, or other information regarding emails and other communications the Customer generates and sends using the Services.

  • Parties’ roles: If EU Data Protection Law or the LGPD applies to either party’s processing of Customer Data, the parties acknowledge and agree that concerning the processing of Customer Data, the Customer is the controller and is a processor acting on behalf of the Customer, as further described in (Details of Data Processing) of this DPA.
  • Purpose limitation: CruiSea shall process Customer Data only following the Customer’s documented lawful instructions as outlined in this DPA, as necessary to comply with applicable law, or as otherwise agreed in writing (“Permitted Purposes”). The parties agree that the Agreement sets out the Customer’s complete and final instructions to CruiSea concerning the processing of Customer Data, and processing outside the scope of these instructions (if any) shall require a prior written agreement between the parties.
  • Prohibited data. The Customer will not provide (or cause to be provided) any Sensitive Data to CruiSea for processing under the Agreement, and CruiSea will have no liability whatsoever for Sensitive Data, whether in connection with a Security Incident or otherwise. For the avoidance of doubt, this DPA will not apply to Sensitive Data.
  • Customer compliance: Customer represents and warrants that (i) it has complied, and will continue to comply, with all applicable laws, including Data Protection Laws, in respect of its processing of Customer Data and any processing instructions it issues to CruiSea; and (ii) it has provided, and will continue to provide, all notice and has obtained, and will continue to obtain, all consents and rights necessary under Data Protection Laws for CruiSea to process Customer Data for the purposes described in the Agreement. The Customer shall have sole responsibility for the accuracy, quality, and legality of Customer Data and how the Customer acquired Customer data. Without prejudice to the generality of the foregoing, the Customer agrees that it shall be responsible for complying with all laws (including Data Protection Laws) applicable to any emails or other content created, sent, or managed through the service, including those relating to obtaining consents (where required) to send emails, the content of the emails and its email deployment practices.
  • The lawfulness of Customer’s instructions: The Customer will ensure that United Kingdom processing of the Customer Data by Customer’s instructions will not cause CruiSea to violate any applicable law, regulation, or rule, including, without limitation, Data Protection Laws. CruiSea shall promptly notify the Customer in writing unless prohibited from doing so under EU Data Protection Laws if it becomes aware or believes that any data processing instruction from the Customer violates the GDPR or any UK implementation of the GDPR.

International Data Transfer
The personal information we process may be transmitted or transferred to countries other than the country in which you reside. Those countries may have data protection laws that are different from the laws of your country.
The servers for our platform are in the United States and the CruiSea, and third-party service providers operate in many countries around the world. When we collect your personal information, we may process it in any of those countries.
We have taken appropriate steps and put safeguards in place to help ensure that your personal information remains protected in accordance with this Privacy Statement. For example, any data transfers between our group companies are governed by our intragroup agreements, which incorporate strict data transfer terms (including the European Commission’s Standard Contractual Clauses for transfers from the EEA) and require all group companies to protect the personal information they process in accordance with applicable data protection law.
We also require that third-party service providers to whom a data transfer is made have appropriate safeguards in place to protect your personal information in compliance with applicable data protection law. The measures used will depend on the service provider, and our agreements with them may include European Commission-approved Standard Contractual Clauses, the service provider’s certification under the EU-U.S. and/or Swiss-U.S. Privacy Shield certification, or reliance on the service provider’s Binding Corporate Rules, as defined by the European Commission.

What are your choices and how can you exercise them?
Under certain circumstances, you have rights under data protection laws in relation to your personal data.

You may have the following rights: –

  • Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
  • Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
  • Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us to continue to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons, which will be notified to you, if applicable, at the time of your request.
  • Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party), and there is something about your situation which makes you want to object to processing on this ground as you feel it impacts your fundamental rights and freedoms. You also have the right to object to where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
  • Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios:
    • If you want us to establish the data’s accuracy.
    • Where our use of the data is unlawful, but you do not want us to erase it.
    • Where you need us to hold the data even if we no longer require it as you need it to establish, exercise, or defend legal claims.
    • You have objected to our use of your data, but we need to verify whether we have overriding legitimate grounds to use it.
  • Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
  • Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain services to you.

Contact Details
You can exercise any of the rights described above in the “What are your choices and how can you exercise them?” section above directly by sending an email to support@cruisea.comor by mailing a non-registered letter with a document proving your identity to the below address:
CruiSea Inc
email: support@cruisea.com
Phone: +1 786.930.0033
Address: Miami, FL 33132, Miami, FL, USA
If you are submitting a request on behalf of another person, you must provide proof that you have been authorized by the individual to act on his or her behalf. In certain circumstances, we may ask the individual to verify his or her own identity directly with us. Please note that we may deny a request from an authorized agent that does not submit proof that they have been authorized by you to act on your behalf.

How do we protect your details?

  • We have implemented industry-accepted administrative, physical, and technology-based security measures to protect against the loss, misuse, unauthorized access, and alteration of personal information in our systems. We ensure that any employee, contractor, corporation, organization, or vendor who has access to personal information in our systems is subject to legal and professional obligations to safeguard that personal information.
  • We do not use vulnerability scanning and/or scanning to PCI specifications.
  • We use regular Malware Scanning.
  • Your individual information is comprised behind secured systems and is merely accessible by a restricted number of folks who’ve special access privileges to such systems and must keep the information confidential carefully. Furthermore, all very sensitive/credit information you resource is encrypted via Secure Socket Layer (SSL) technology.
  • We implement several security measures whenever a user gets into, submits, or accesses their information to keep up the protection of your individual information.
  • While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or form of electronic storage is 100 percent secure. Therefore, we cannot guarantee its absolute security.
  • CruiSea prohibits unauthorized access or use of personal information stored on our servers. Such access is a violation of law, and we will fully investigate and press charges against any party that has illegally accessed the information within our systems.

How Long We Retain Your Information
We retain your personal information for as long as necessary to conduct legitimate business and as permitted by applicable law. To ensure our users’ safety and security both on and off our services, we implement a three-month safety retention window following account deletion. The account information will be retained during this time period, although the account will no longer be visible on the services.
In practice, we delete or anonymize your information upon account deletion (following the safety retention window) or after two years of inactivity unless we are required to retain it by applicable law (for example, certain “traffic data” is retained for one year to comply with statutory data retention requirements); or we are required to retain it to demonstrate our compliance with applicable law (for example, records of consents to our Terms, Privacy Policy, and other similar policies). For instance, information may need to be retained to prevent a banned user from opening a new account due to unsafe behavior or security incidents.
Bear in mind that while our systems are configured to delete data in accordance with the guidelines, we cannot guarantee that all data will be deleted within a specified timeframe due to technical constraints.

Can-spam act
The CAN-SPAM Act is a regulation that sets the guidelines for commercial email, establishes requirements for commercial announcements, offers recipients to have emails ceased from being delivered to them, and spells out hard fines for violations.

We accumulate your email to be able to:

  • Send information, react to questions, and/or other demands or questions
  • To maintain compliance with CANSPAM, we consent to the next:
  • Not use untrue or misleading subject matter or email addresses.
  • Identify the concept as an advertisement in some realistic way.
  • Include the physical address of our App headquarters or business
  • Screen third-party email marketing services for conformity, if one can be used.
  • Honor opt-out/unsubscribe demands quickly.
  • Allow users to unsubscribe utilizing the link at the bottom of every email.

If anytime you want to unsubscribe from receiving future emails, you can email us by using the contact form at our App CruiSea, and we’ll immediately remove you from ALL communication.

Limitation of liability
Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages, so some of the above limitations may not apply to you.
We make no legal representation that the website and app or services are appropriate or available for use in locations outside the United States. You may access the app from outside the United States. At your own risk and initiative and must bear all responsibility for compliance with any applicable foreign laws.
Governing Law and Jurisdiction
This website and app originate from the United States. The laws of the United States. Without regard to its conflict of law, principles will govern these terms to the contrary. You hereby agree that all disputes arising out of or in connection with these terms shall be submitted to the exclusive jurisdiction of the United States. By using this app, you consent to the jurisdiction and venue of such courts in connection with any action, suit, proceeding, or claim arising under or by reason of these terms. You hereby waive any right to trial by jury arising out of these terms.
Changes to this privacy notice
We reserve the right to alter this privacy notice at any time. Such alterations will be posted on our website and app. You can also obtain an up-to-date copy of our privacy notice by contacting us.
Contacting us
If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may do so via the contact us or email us at support@cruisea.com.
This document was last updated on May 11, 2022